Privacy Policy

I run a holistic therapy business providing individual reflexology treatments. I am an associate member of the Federation of Holistic Therapists and I hold medical malpractice and public liability insurance.

Your privacy is important to me and I am bound by the General Data Protection Regulations which come into force on 25th May 2018. This privacy policy explains how I use and keep any personal data I collect about you.

Information Held

I hold the following information regarding my clients:

  • Name
  • Home Address
  • Telephone numbers
  • Date of birth
  • Family details
  • Occupation details
  • Medical history details
  • GP details
  • Treatment details

How the information held is used

I collect information from you with your explicit consent in order to enable me to put together a treatment program for you. The program can be adjusted at any time in accordance with information provided by you to ensure the most appropriate treatment is provided. You can refuse to share the information listed above at any time, but this may affect my ability to provide your treatment.

I retain the right to refuse treatment if I cannot collect the minimum information needed to safely work with you.

A hard copy of your consultation information and treatment program is kept in a locked filing box.

I will never share your information with third party sellers.

Any client information will be held in my files for as long as you are a client. This personal information is kept for 10 years after the final appointment at which point it is shredded.

Your rights

You have the right to access any of the information I hold within one month of a formal request.

Please access the ICO website for full information about your rights under the GDPR regulations: ico.org.uk

Contact

For further information or to ask any questions about my privacy policy and how I collect and use your data, please contact me on either:

M: 07848 378540
E: gemma@gemmacato.co.uk